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Frequently asked questions

About the platform

What is Made in Qatar?

An online platform that brings Qatar’s factories and their products together in one directory. Buyers search for suppliers, send inquiries or post buying requests; factories show their products and receive requests.

Is the platform a government body?

No. Made in Qatar is an independent private platform run by a private company. It is not a government body, does not speak for any official authority, and does not issue licences or official certificates of origin.

Does the platform sell products?

No. We connect the buyer with the factory. Price, contract, payment and delivery are agreed between them directly, and the platform is not a party to the deal.

Do you take a commission on deals?

No. We take no commission from buyers or factories on deals. Buyers use the platform free, and the basic listing is free for factories.

Which languages does the platform use?

Arabic and English, each complete in its own right.

For buyers

Is searching free?

Yes. Searching, inquiries and buying requests are all free for buyers.

What is the difference between an inquiry and a buying request?

An inquiry goes to one factory about a specific product. A buying request is posted once: our team matches it with the factories that make what you need and sends it to them, so offers can come from more than one.

How many offers will I receive on a buying request?

That depends on how many factories make what you need and how clear your request is. We do not guarantee a number.

Why are some factories’ contact details hidden?

Their pages are not yet claimed: we built them from public sources and the owners have not claimed them yet. We pass your inquiry to the factory ourselves.

What does the “Manufactured in Qatar” badge mean?

That we checked the facility’s industrial licence, visited it, and the product is actually made there. The badges page explains every badge and the evidence it needs.

Is a badge an official certificate of origin?

No. Our badges belong to the platform. They do not replace an official certificate of origin or any certificate issued by a government body.

Do you guarantee product quality?

No. We check the facts behind the badges, but we do not inspect products or guarantee their quality. Ask for a sample, check certificates with their issuer, and write the specification into your contract.

I have a problem with a factory. What should I do?

Contact the factory first. If that does not solve it, tell us through the contact page. We review every report and may act on the supplier’s page, but we do not rule on contract disputes or refund money.

Can buyers outside Qatar use the platform?

Yes. Importers in the GCC and beyond are welcome to search, send inquiries and post buying requests.

For factories

Is listing really free?

Yes. The basic listing is free, with a factory page, up to 20 products and inquiries through the platform.

Are there paid plans?

Paid plans with more visibility and tools will be announced soon. Until then, the basic listing is all there is, and it is free.

I found a page for my factory that I did not create. How?

We built it from company facts published in public sources, such as published factory lists and directories. You can claim it free, or ask us to correct or hide it.

How do I claim my factory’s page?

On your factory’s page press “Claim this page”, enter your CR number, then the one-time code we send to the company phone or email listed there. Our team then reviews the claim and contacts you.

The phone or email you hold is out of date. How do I claim?

Send us a message from the contact page with proof of your link to the factory, such as a copy of the CR and a letter on company letterhead. Our team will contact you.

Does a paid plan give me the “Manufactured in Qatar” badge?

No. Origin badges cannot be bought. They are awarded only once the evidence is complete, whatever the plan.

Can my factory’s page be taken down?

Yes. Ask us and we hide the page from public view.

Privacy

What do you do with my data?

We use it to run the platform and to deliver your inquiries and requests, and we do not sell it. We follow Qatar’s Law No. 13 of 2016 on the Protection of Personal Data Privacy, and we publish no personal contact details of factory staff without their consent.

Do you use cookies and analytics?

We use what the site needs to work, and our own first-party analytics to measure page use. We use nothing non-essential without your consent where the law requires it.

Didn’t find your answer?

Ask us directly.